Returns & Exchanges
At Eye on Design, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, you can return most items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully repackage the item in its original shipping box and protective materials to ensure it remains undamaged during transit.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
